Privacy Policy

🔐 Privacy Policy (PranaGo Development)

This Privacy Policy governs the use of the PranaGo Development mobile application and web platform (“we”, “our”, or “us”). The application provides an eCommerce solution for purchasing products such as groceries, food items, and other daily essentials.

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

📱 1. Information We Collect

We may collect the following information:

🔹 Personal Information

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Login details (OTP-based authentication)

🔹 Transaction Information

  • Order details
  • Payment information (handled securely via third-party providers)
  • Purchase history

🔹 Device & Usage Information

  • Device type and operating system
  • IP address
  • App usage data

📍 Location Information

  • Used to identify delivery areas and provide accurate service (only if permission is granted)

đŸŽ¯ 2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Improve app performance and user experience
  • Send notifications related to orders and offers
  • Prevent fraud and ensure security

🔔 3. Notifications

We may send push notifications for:

  • Order updates
  • Promotions and offers
  • Service-related alerts

You can disable notifications anytime from device settings.

🔐 4. Data Security

We take appropriate security measures including:

  • Encrypted data transmission
  • Secure APIs
  • Limited access to sensitive data

However, no method is completely secure, and users are advised to keep their login credentials confidential.

🤝 5. Sharing of Information

We do not sell your personal information. We may share data only with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure transactions)
  • Service providers (for app functionality)

🧾 6. Third-Party Services

Our app may use third-party services such as:

  • Payment processors
  • Analytics tools
  • Notification services

These services may collect data as per their own privacy policies.

👤 7. User Rights

You have the right to:

  • Access your data
  • Update or correct your information
  • Request account deletion

🧒 8. Children’s Privacy

This app is not intended for users under the age of 13. We do not knowingly collect data from children.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected in the app and website.

📞 10. Contact Us

For any questions or concerns:

App Name: PranaGo Development
Email: services@pranago.com (update if needed)
Website: https://nrtcfreshdev.pranago.com (update if needed)

✅ Important for Play Store

✔ Upload this same content to your website
✔ Add that URL in Play Console
✔ Ensure it matches Data Safety section

👍 If you want

I can also:

  • Create short Play Store description
  • Fill Google Data Safety form (very important)
  • Create Terms & Conditions