Terms & Conditions

📜 Terms & Conditions – PranaGo Development

🧾 Introduction

Welcome to PranaGo Development. These Terms and Conditions (“Terms”) govern your use of our mobile application and website (the “Platform”).

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use the application.

We reserve the right to update or modify these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

👤 User Account & Responsibilities

  • You are responsible for maintaining the confidentiality of your account and login credentials (OTP/mobile number).
  • You agree to provide accurate and complete information.
  • Any activity performed using your account is your responsibility.

📱 Use of the Platform

You agree to use the Platform only for:

  • Browsing products
  • Placing orders
  • Personal and non-commercial use

You must not:

  • Copy, distribute, or modify content
  • Attempt unauthorized access
  • Use the app for illegal activities

🛒 Orders & Purchases

  • All orders are subject to availability and confirmation.
  • Prices are subject to change without prior notice.
  • Orders are confirmed only after successful payment or confirmation.

đŸ’ŗ Payments

We support:

  • Online payments (via secure third-party gateways)
  • Cash on Delivery (if applicable)

All payments are processed securely. We do not store sensitive payment details.

🚚 Delivery Policy

  • Estimated delivery time will be provided at checkout.
  • Delays may occur due to unforeseen circumstances.
  • If a product is unavailable, the amount will be refunded.

🔁 Cancellation & Refund Policy

  • Orders can be canceled before dispatch.
  • Refunds will be processed via original payment method.
  • Refund eligibility depends on product condition and policy.

Note:

  • Certain items (e.g., perishable or customized products) may not be eligible for return.

đŸ“Ļ Return Policy

  • Products can be returned at the time of delivery if quality is unsatisfactory.
  • Refunds will be processed accordingly.
  • Some categories may be excluded from returns.

🔐 Privacy

Your use of the Platform is also governed by our Privacy Policy.

🧠 Intellectual Property

  • All content (logos, images, text, software) belongs to PranaGo Development.
  • Unauthorized use, copying, or distribution is strictly prohibited.

⚠ī¸ Limitation of Liability

We are not responsible for:

  • Indirect or incidental damages
  • Delays in delivery due to external factors
  • Third-party service failures

Use of the Platform is at your own risk.

đŸšĢ Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Cancel orders
  • Restrict access

If any violation of Terms is detected.

⚖ī¸ Governing Law

These Terms shall be governed by applicable local laws.
Any disputes shall be subject to jurisdiction of the appropriate courts.

🔗 Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Delivery partners
  • Analytics tools

We are not responsible for their independent policies.

📞 Contact Us

For any queries:

App Name: PranaGo Development
Email: services@pranago.com (update if needed)
Website: https://nrtcfreshdev.pranago.com (update if needed)